I’ve seen the signs. Unfortunately, the sign says I’m not doing my job as well as I could be.
I should explain…
The other day I walked out my front door to come to work and there on the lawn of the neighboring property was a Realtor’s FOR SALE sign. It didn’t belong to my company. Well, that’s a fine thing to wake up to in the morning before I’ve even had a cup of coffee.
Has this happened to you? You think you’re doing all the right things, talking to the right people, networking, getting out the word, and surely to goodness… it must be working because you’re doing the right thing. Right? Right?
Wrong. If it worked that way I wouldn’t have been standing in the middle of my driveway on that hot and sultry Southern morning with my hands on my hips scowling at the neighbor’s front yard like it was a wayward child that refused to listen.
I then began with the horrible ritual of self-flagellation with a final rinse of self-doubt. The neighbor must hate me. The neighbor is sending me a message. Some other neighbor hates me and tells that neighbor not to list with me. On and on.
The real, honest to goodness truth is that half the time your neighbors don’t have a clue how real estate works. This happens all the time. A novice real estate consumer calls the listing agent because they think they are supposed to. Or a neighbor lists a house with another Realtor because that’s the agent who was the first to ask them if they wanted to sell. Most of the time it’s nothing personal, it’s just a case of the consumer not being as savvy as we’d like.
And this is where I’ve failed. You might have failed, too. But starting today let’s make a pact, you and me. Let’s promise each other we’ll do better at educating consumers on how real estate works. It’s not a bad thing to explain to them how you get paid. A lot of people think real estate professionals work on salary. It’s not a bad thing to explain to them how referrals work. It’s a good thing to explain to them how the home selling and purchasing works, that it’s in everyone’s best interest to find a Realtor you love and stick with him or her.
Let’s go out and meet our neighbors. Have a block or street party at your house and talk to them about the trends in real estate and what is going on in your neighborhood. A well-planned party is loaded with opportunity to market yourself.
If your neighborhood is not your market, team up with a Realtor who likes to work your neighborhood. Do some co-marketing and get some referrals.
Have you done a newsletter? There are great newsletter opportunities (free and cheap) that can be found on the Internet. There are many success stories about business generated from newsletters or other mailings that foster “relational marketing”.
Be accessible and be an expert. Don’t think of yourself as “in sales” or as a “salesperson”. You’re not. You’re a property marketing guru or professional. So, when you have the chance to talk about real estate to the people around you, don’t worry that you’re doing a “pitch”. You’re handing out free information that is helpful to consumers. You’re educating people so they are making better business decisions. It helps them, it helps you, and in the long run, I think it helps real estate as an industry in general.
So go on out and see the signs. Just make sure they’re not in your neighbor’s front lawn.
(If you have any brilliant marketing and networking ideas related to this topic, please leave them in the comments section!)
Wendy Russ is the Principal Broker of United Country Spot Real Estate in Clinton, Arkansas. She and her husband Rob work as a team fighting the evil forces of ticks, chiggers and snakes to unite buyers and sellers in the lush Ozark foothills of North Central Arkansas. She is never too busy for your referrals. Or for ice cream. Drop her a line at wendy@wendy.com.
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Networking and educating is an ongoing process. As technology changes so do the avenues to be explored to reach consumers.
Wendy, when I was a manager for a huge mortgage company, I lost out on a deal to refinance a family member’s loan. That was all the wake up call that I needed.
Hi Wendy,
I have pretty much done the same thing and had friends from church say something to the effect of “Oh, I’m sorry I forgot that you’re a home inspector, I would have used you!” So often we forget to tell the closest people around us what we do. We just assume they know. I agree with you and I’m making the change myself.
Bonnie Lelak´s last blog ..$1,000 in Free Gas & Groceries – Schedule your home inspection online.
Hey Wendy
Right on Target.
Failure to Explain How We Work and How We Get Paid has Cost Me a ton Of Paychecks over the Years.
I was blessed in Early Years with Great One on One Training provided by my first broker and some Sessions done under the SWEATHOGS program run by Floyd Wickman .
What was Always Impressed in both was “CIRCLE of INFLUENCE” How Important it was to Immediately Ensure that List of Folks You Knew [The Ones You Send Christmas Cards To] Understand What You Do and are asked for business.
I have felt like You Often. Bad Enough it’s a Neighbor, Absolutely intolerable inside when it’s a Brother who Listed / Sold a Home or an Uncle who Bought or a Daughter Relocating To another State.
So Remember Basics – Be Sure a Note is sent to Your Circle.
Make sure they know How we work, How referrals work and how We can assist with Real Estate Needs Throughout The World.
Keep you in their mind when Real Estate enters their Thoughts
Sully
Wow, Wendy! Now, THIS is why you were one of the first ones I talked to when it came time to put together a blogging panel.
Great stuff.
Ethan
Hi Wendy, you’ve taken the feelings and frustrations that I’ve had over the past few months and put them into very accurate words! I’ve lost two listings in my neighborhood in hte last two months and it has been very frustrating. I will definitely get more pro-active in getting back in touch with my SOI! Thanks for the reminder!!!
Jodi
Jodi Smith´s last blog ..Getting Your Home Ready to Sell – Taming Closet and Drawer Clutter