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Showing The Love; Commentors To Clients

One of the reasons we blog for business is to attract potential new clients. Most businesses can benefit from the added exposure of blogging, with the pull of a properly optimized network compounding that draw. If you are in a highly specialized, obscure, or frequently misunderstood field then informative posts on different aspects of your business can really help to draw in readers who may be only marginally interested or aware of you particular specialty. This month I have written two posts that discuss important aspects of Blogging For Business. The first of these posts is all about Engaging Your Site’s Visitors and examines the importance of creating a dialogue with your readers. The second of these posts, Capturing Your Client And Visitor Information, is about using forms to convert your readers into leads for your business. While forms are an excellent tool to convert your site’s visitors into clients, in this post I want to look at using the comment section to do the same thing.

fortune cookie Showing The Love; Commentors To ClientsIt was pointed out to me in the comments section of the previous post that the information provided in that section is one of the best sources of lead information. In virtually all of the blogs I have read and websites I have visited, there is some form of comment section. The comment section allows for site owners to create that all important dialogue with their visitors which is the first step in converting visitors to leads.

The second step is capturing the contact information from those visitors. When a visitor wants to leave a comment on your post there are generally two things that are required, the commentor’s name and email address. Site’s that encourage commenting will often include a place for the commentor’s web address or URL. Some websites will use the Keyword Love plugin which allows the commentor to link back to their site via a keyword in place of the commentor’s name. Many sites will also use a plugin like Comment Luv to provide an additional link to the commentor’s last post. The Keyword Love and Comment Luv plugins are not necessary to capture commentor information but they do encourage commenting. It should also be noted that these plugins may not work in all instances on network systems like this real estate network.

commentors Showing The Love; Commentors To ClientsYou may be wondering why a commentor would leave their real information when commenting. In most instances if a visitor has been engaged by your site enough to make a comment they are looking to actually create a dialogue with the site’s owner. Additionally many commentors who have taken the time to read your article may not comment if there is not a backlinking system in place. As stated in my previous post, backlinking is a huge motivation for commenting. Another way to encourage visitors to leave real information is to reassure them that their information will not be shared or distributed with third parties. One of the biggest hurdles to people giving their name and email address is the fear that it will then be collected and sold to third parties who engage in spam campaigns. You absolutely do not want to distribute any of your commentor’s information to third parties unless this is a known practice that is explicitly consented to by the commentor.

Collecting and organizing commentor information for your own use is a way to network. Many people will bookmark commentor websites in order to visit them and get a feel for what the visitor is about. Bookmarking can easily be done either in their toolbar or using bookmarking systems like delicious Showing The Love; Commentors To Clients and mr wong Showing The Love; Commentors To Clients. These bookmarks can then be used to visit commentor websites on a regular basis. By visiting their site and commenting on their posts the foundation of a network can be created. This networking process can build relationships that can lead to excellent client and referral sources; think social network without the network. If you blog for business, this is a prime reason you want your blog to be as commentor friendly as possible.

How do you use your comment section?

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20 responses to “Showing The Love; Commentors To Clients”

  1. Joan Mirantz yourrealtor.biz says:

    Very good points Rich!

  2. @ Joan – I am glad you enjoyed the post and hope that you find the information applicable to your website.

  3. Dreamerr l3ak.com says:

    Good ideas in this post but as I commented on Stumbleupon be careful about harvesting email addys from blog comments, that isnt permission to spam. I would not like to be on the email list of every blog I had commented on.

  4. @ Dreamerr – I absolutely agree with you. I am a huge commentor on random and regular blogs on a daily basis. I did not mean to imply that just because someone has commented on your post that you have the right to spam them. Commenting on a post is the beginning of dialogue. This dialogue and back and forth commenting can lead to a relationship that could include the exchange of emails.

  5. hospitalera feeds.feedburner.com says:

    Good points, but I think you are a bit too optimistic when it comes to “converting commenters to clients” You will always have commenters that simply like your style but will not become a client because they live on the other side of the world ;-) SY

  6. @ Sy – A born optimist, that is very true. It definitely cannot be expected that you can convert all or even most commentors to clients or referral sources. With that said the relationships which are developed that lead, even tangentially, down this path are resources that should not be ignored. Thanks for reading and commenting!

  7. hospitalera feeds.feedburner.com says:

    And lets not forget that good commenters add value to the site by adding content to it! So even if the commenter never becomes a client, s/he still helps the site by adding good, fresh, original and, mostly focused, content to it ;-) SY

  8. @ Sy – Right again. I often learn things I did not know from the smart and informed comments of my visitors. This very post was inspired by readers’ comments on a previous post.

  9. Danny Thornton positiverealestateprofessionals.com says:

    Rich, after reading the post and the comments, I think one point that is missing is that you have to engage your commenters. I think that this is where a lot of people miss out. They get a ton of comments but never address one of them. In that, people that blog for business will never be able to convert those commenters into a potential client.

  10. @ Danny – Responding to comments left on your post is not only polite but as you say, ‘you have to engage your commentors.’ I know that if there is repeatedly no response, even a general response, to a comment I have made then I will stop visiting and commenting on that person’s posts.

  11. hospitalera feeds.feedburner.com says:

    I don’t know about you Rich, but my first “internet love” were forums, perhaps that is the reason that I try to answer to each comment on my own blog, and also get frequently involved in conversations on other blogs ;-) Some time ago, I wrote a lengthily post about blog comments, I hope it is OK to post the link here: http://hospitalera.com/blog-comment/ In a nutshell, make it easy-peasy to comment, answer each comment and help people to keep track where they have commented ;-) and your community will grow, and, yes, some of them will even convert to buyers / clients. I also just installed commentluv and I am curious to see what effect it has. One thing is sure, keywordluv+dofollow+commentluv will attract a lot of spammers, but hopefully also some real commenters, SY

  12. @ Sy – It is fine that you linked your post. I remember reading it and thought it was very good. I was never really into the forums much but I know many of them are very conversational. As for the spammers, we do what we must to keep their impact to a minimum. Thanks for reading and commenting.

  13. Mr Ghaz triond.com says:

    Great post!..a very informative and helpful article..Thanks for sharing this wonderful work.

  14. Danny Thornton positiverealestateprofessionals.com says:

    Mr Ghaz, I am glad that you liked the article. Hopefully, we will see you again on here.

  15. ma maryannaville.com says:

    As always Rich, you’ve brought to light a very important matter regarding website blogs. Communication is very important to an online presence. I’ve gotten away from visiting the neighborhood like I used to do when I wasn’t as torn on time and other matters that are timely. My bad. I’ll place it on my list of to dos right now.

  16. @ Ma – I am so glad to see your comment here! I had been missing your irreverent voice from the blogosphere as of late. As for this post, I think that the easiest and most convenient place for communication to begin is in the comment section of a blog. Please don’t be a stranger.

  17. Aminul Islam Sajib aisajib.com says:

    Thanks for the nice share. I take each and every comment seriously. But the damn problem is that, I don’t get that much comments on my blog although I think my posts are not so useless.

  18. @ Aminul – I went and visited your site and think that you have some really great information. Your post on Intense Debate, Disqus, and other third party plugins was very informative and interesting. The two suggestions that I would have to help increase commentors is to visually break up your posts with pictures or illustrations to avoid scaring off some readers who see only a ‘wall of words’ and the use of images draws the reader down the post. In your latest post, I see you use images but they are comprised of words which doesn’t alleviate the intimidating effect of overly wordy posts. My other suggestion is a call to action at the end of your post. The most common form and the one I see that you use, is the question; ‘What’s your reaction?’ Though this is a type of call to action, the scope of this question is very broad and seems like it is just thrown in there to try to create conversation. A call to action that is a bit more targeted would probably be more effective. For example, Do you use third party commenting on your site and has it increased the number and quality of your comments? or What are your experiences with Intense Debate, Disqus, or other third party commenting systems? For what they are worth, these are just a couple of my suggestions. As I said you have great content but you need something that hooks the reader and compels them to join the conversation.

  19. Aminul Islam Sajib aisajib.com says:

    Oh, thank you very much for reviewing my blog and advising me something. I’m going to change the last part of the post to seriously attract/force readers to comment.
    Another thing I’d like to express about me, I’m a 16-year extremely passionate blogger from Bangladesh. The computer I’ve been using since last few months has been borrowed from someone else. I am a school student and have no source of income. Internet is terribly slow here but still it’s costly. I am worried that I may not be able to continue my connection to the next month. It takes $10-$15 per month to use unlimited internet 24X7. I can’t bear the expense and that’s why I’ve taken an internet package limited to 1GB per month. That’s why I couldn’t work with images. I’ve turned off loading images in my firefox so that I can reduce data transfer.

    Believe me I can stay starving but can’t stay out of Internet and blogging world. But I’m not that lucky to at least have a good-configuration computer and high speed unlimited data transferable Internet connection. I’m limited.

    I’m sorry for the totally irrelevant comment. You might have noticed the appeal of rewarding me for the article I wrote [I called it as a reward. Used Buy Me A Beer plugin. Do notice at the end of the post]. I’m worried I would die before I can do something.

  20. @ Aminul – I think it is very important to be able to engage readers, however you must make sure your basic needs are met first. I do remember my college days and the many sacrifices necessary to get a college education. I completely understand your decision to turn off images after you have explained it so clearly. It is wonderful that you have a good computer system to use. I wish you the best of luck with your blogging and schooling. Hopefully you can find good employment once you finish school that will enable you to work and blog while living comfortably.

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